From: Karen Ruhe, Mo Basham and Kim Smith Grubbs, Managers of The Thingerie
Rebuttal to the Letter Submitted by Autumn Davidson Regarding the Wearing of Masks at The Thingerie
In response to Autumn’s letter regarding the wearing of masks at The Thingerie, we would like to offer additional information that was not included in Autumn’s letter.
One of our managers spoke directly to Autumn about her concerns prior to the publishing of her letter. Our manager assured Autumn that our store policy is that all our volunteers wear a mask whenever customers are in the store and that we have posted on our door and in our store the Governor’s mandate to wear a mask. Additionally, our volunteers have been asked to remind those customers that come into the store without a mask on that they need to wear a mask per the Governor’s mandate. We also have available for purchase in our store, face masks for those customers who may have forgotten their mask at home or in their car. Beyond that reminder, our volunteers have not and will not be required to confront any customers over the wearing or not of a mask in our store. This is for their safety as much as anything and we are not going to become the “mask police” regardless of the opinions of the those that think we should be. This was obviously not enough effort on our part for Autumn and so she felt it necessary to attempt to tarnish the reputation of our volunteers and our store.
We do our best to ensure that our volunteers understand the mask requirements. All of our current volunteers have agreed that as a part of volunteering for their shifts, they will wear a mask in the store at all times that customers are present. Having said that, again we are dealing with volunteers, giving of their own free time, working for a not for profit store, that provides tremendous services and assistance to this community. We, as the managers of The Thingerie, stop by the store as often as we can to check on our volunteers to see if they need any assistance or have any questions. And yes, to check and make sure that they are wearing a mask. When we have come across a volunteer who at the time of our visit is not wearing a mask, we remind them of the requirement to do so. And in almost all cases the volunteer will have simply forgot to pull their mask back up after having removed it to take a drink of water or having had it off when there were no customers in the store. Believe me, it is easy to do as we, the managers, have each found ourselves in the same situation at one time or the other. It is not intentional, it just happens. Such was the case in both instances that Autumn noted in her letter. And we are certain that it will occur again, from time to time. Why, because we are only human, and things like this just happen.
It is really disappointing and insulting that Autumn would label our volunteers as “ignorant and inconsiderate.” These are hard-working, gracious women who do not deserve to be labeled as such. They give of their time freely for the good of our community. It is ignorant and inconsiderate for anyone to label these women as anything other than the wonderful volunteers that they are.
The Thingerie is the fundraising arm of the Three Rivers Woman’s Club.